CoreShield IT’s Premium Care Plans deliver comprehensive, 24/7 IT support for your entire business — all for one predictable monthly rate. No hourly charges. No surprise invoices. Just expert, proactive service that keeps your systems secure, optimized, and running without disruption.

Under this plan, we take full responsibility for the security, configuration, and ongoing maintenance of your covered technology — including computers, networks, servers, cloud platforms, CRMs, and websites — so you can focus on your business, not your tech. 

Whats Included:

• Unlimited 24/7 IT Support – Call, email, or chat any time, for any issue — no limits.

• Endpoint Management – Full lifecycle care of desktops, laptops, and mobile devices.

• Network Monitoring & Maintenance – Continuous oversight of firewalls, switches, access points, and internet connections.

• Server Management – OS patching, backup monitoring, and resource optimization.

• Cloud Platform Support – Microsoft 365, Google Workspace, Azure, and other cloud services included.

• Cybersecurity Protection – Antivirus/EDR, email security, web filtering, and vulnerability management.

• Website Oversight – Uptime monitoring, plugin updates, and basic site performance checks.

• CRM and SaaS Support – Assistance with setup, configuration, and troubleshooting.

• Backup & Disaster Recovery Management – Daily checks and recovery testing.

• Monthly Reporting & Recommendations – Insights on usage, issues, and areas for improvement.